Saturday, March 8, 2014

SM Prestige and why I don't watch movies at SM Cinemas anymore.

You can't apply for SM Prestige immediately. You'd have to own an SM Advantage card first, spend a cumulative amount of P 300,000 or more at SM establishments and only then can you get upgraded to this elite membership. An e-mail shall be sent to you by SM when you've reached the spending level.


Privileges and perks of owning an SM Prestige Card and the reason why I don't watch movies at SM Cinemas anymore. 


It has been almost five months since the Super Junior concert which caused us heartbreak because we wasted P 3,500 each. Here's the blog post and rant about the poorest of the poor customer service combined with poorest of the poorest product and service knowledge of SM Tickets and E-Plus staffs. Link click: here. I don't think I'll spend even a centavo for an e-plus reload again because those staff from the concert have tainted what "e-plus convenience" means to me. If something goes wrong, they aren't liable for anything... really not worth it so I'd rather use cash.


Until now, no one has contacted us regarding our complaint (alam kong umaasa sa wala) and okay, in our own little ways, we're trying to get back at them by not watching movies in SM Cinemas. Kapal e noh. Laki kasi naming kawalan eh. hahaha. I have seen more than 15 movies in the last five months and watched them at Eastwood, Promenade, Greenbelt, Glorietta, Gateway, Market! Market!, Shangri-la, Trinoma and Robinson's Magnolia cinemas. Oo na, alam kong napaka lakwatsera ko. 

There was this one time, we were at SM Aura to eat and we decided to watch Frozen but since it was SM, I refused so we transferred to another mall. Imagine the hassle, effort, and price of rebelling!  Hahahahaha. But in all fairness (not saying this because I have a grudge against E-plus and SM Tickets), the cinemas/theaters that I enumerated earlier have better cinematic experience than SM Cinemas. hehe. Better seats, better big screens, and better sounds etc.

Lelz anyway, 

Last month, my SM Advantage card got elevated to SM Prestige card. I am now an official Prestige card holder. I've/We've spent more than P 300,000 in less than two years of being an advantage card holder. 

And as a Prestige card holder, what can I enjoy?

Got these from their website:

  • Valet shopping (with prior reservation), priority fitting rooms and concierge services at The SM Store. Concierge services include gift wrapping, bill payment assistance and other member-related services.
  • Courtesy check-out lanes in SM Supermarket and SM Hypermarket.
  • Free access to the SM Prestige Lounge.
  • Free delivery(with minimum purchase) at SM Appliance Center and Ace Hardware.
  • Personal shopping assistance from a toy specialist at Toy Kingdom.
  • 5% discount (with minimum purchase) at Sports Central and Nike.
  • Exclusive discounts and freebies from hundreds of Prestige Lifestyle Partners such as restaurants, hotels & resorts, spas & fitness centers, boutiques and specialty establishments.


As in shems, diz is da lyf. 

Once we went to SM North to buy something and the line at the cashier was long (sale kase) then the other cashier Ate was shouting, 

"Dito na po 'yung Prestige Card holders. Wag na po kayo pumila dyan."

Parang ako, "Oh okay, I'm so sarreh. Ang sossy ng card ko, guys."


Experienced the same V.I.P treatment and convenience in Save More and in their The SM Store fitting rooms.


Even so, none of these perks would make me forget the pain those E-Plus staffs from five months ago gave us. Hahahaha. Medyo bawal magpatawad eh. 


Since boycotting The SM Store as a whole will just bring me hassle. This powerless and voiceless "revenge", duh as if naman nararamdaman nila talaga ang kawalan sa'kin, is just an inconvenience on my part.

I'll just utilize my new Prestige card and take advantage of it in every way possible and then continue not patronizing SM cinemas and E-plus just because. Just because hindi ako makalimot. OA. Hahahaha. 

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